DStv Now gives the freedom to watch your favourites programs and movies on the go instead of being stuck in the living with the television. This is because you can enjoy the shows from your device. But sometimes, this app would stop working on your device. You will get the Possible Reasons Why DStv Now is Not Working on Your Device in this post.
A lot of people have benefitted a lot from DStv but despite all its amazing features, some of its users have been having some difficulties with it. Apart from the reasons why DStv now the app is not working on your device, you will also get the solutions to the problems.
What is the difference between DStv and DStv Now? Check Below to Get Detailed Answer
You should know that DStv Now is the online version of DStv. With the aid of it, DStv users can watch the same channels and shows they watch on their decoder. It is available for your mobile device and also your OC or laptop. You can get the DStv Now app from the Google Play Store for Android devices or from the Apple Store for iOS or iPhone users.
Why is my DStv Now App not Working? Check Below to Get Detailed Answer
Why is my DStv Now App not Working? There are a lot of reasons why this is happening and it is important that you note them down. Luckily for you, you will get the possible reasons for this in this post.
Possible Reasons Why DStv Now is Not Working on Your Device
What are the Possible Reasons Why DStv Now is Not Working on Your Device? If you are among those looking for this, then you will get it below. As said earlier, there are a lot of reasons for this and it is important that you note them down. Below, you will get the possible reasons for this.
- One reason why your DStv Now is not working on your device may be because your cell number or email address on your account is not the same as the one you use to sign in to DStv Now.
- DStv Now may also not be working on your device because you might have not linked your DStv account with it.
- Also, one major reason why DStv Now is not working may be because of your web browser cache.
How to Fix DStv Now on Your Device if it is not Working
Now, that you know the possible reasons why it is not working on your device, lets consider the steps you need to fix it.
- First of all, make sure that your cell number or email address on your DStv Now is the same as that of your DStv account.
- Next, check to see if you have link DStv Now to your DStv account if you have not done so yet, then you should try linking it.
- Once, you are done with the two steps above and it’s still not working, try to clear the cache on your web browser.
- If it is still not working, log out of the account and sign in again
- If you carried out the steps above and it still didn’t work, uninstall the app on your mobile device and install it again.
If you carried out the steps above and DStv Now is still Not Working on Your Device, then you should try contacting their customer care as they have high chances of helping you out.
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