Are you looking for a Job in Nigeria? If so, you should consider the job openings at Eat’N’Go Limited. This blog post contains details about the latest job openings at Eat’N’Go Limited so you can send your applications.
About Eat’N’Go Limited
Eat’N’Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining, and Fine Dining Coffee Shops.
They develop world-class brands that address the needs of the African market by serving up a tasty portion of: Foods and Drinks Pizza, burgers, chicken, ice cream, coffee and more.
Affordability Addresses all types of consumers and segments with diverse F&B concepts. Social responsibility Creates jobs and empowers individuals, enhancing their quality of life.
Web Development Administrator at Eat’N’Go Limited
- Location: Lagos
- Job Type: Full-time
Job Responsibilities of the Web Development Administrator at Eat’N’Go Limited
- Create and manage web-based ordering platforms (desktop and mobile) ensuring they are fast, user-friendly, and scalable.
- Collaborate with marketing and product teams to enhance online menu displays, promotions, and user flows.
- Improve website performance, load speed, and responsiveness to ensure seamless customer ordering experiences.
- Continuously test and implement features to improve conversion rates and reduce cart abandonment.
- Develop and maintain secure integrations with multiple payment platforms, ensuring PCI compliance.
- Implement systems that support multiple store locations, real-time order routing, and inventory tracking.
- Manage location-based services (LBS) for accurate delivery and pickup options.
- Oversee hosting, servers, and cloud platforms (AWS, Azure, or GCP) to support peak traffic during promotions.
- Implement load balancing and caching mechanisms to ensure website uptime during high-volume campaigns.
- Integrate the web platform with internal systems (e.g., POS, CRM, ERP) and third-party delivery aggregators (Glovo, Chowdeck etc.).
- Manage Progressive Web Applications (PWAs) and ensure cross-platform compatibility for Android, iOS, and web-based systems.
- Implement and monitor analytics tools (e.g., Google Analytics, Hotjar) to track user behavior and identify areas for improvement.
- Provide insights on order trends, website performance, and promotional effectiveness.
- Maintain SSL certificates, firewalls, and secure coding practices to safeguard customer data.
- Conduct regular security audits, monitor vulnerabilities, and apply patches Ensure compliance with NDPR, GDPR and other relevant data privacy regulations.
- Implement and support web-based promotional campaigns, banners, and limited-time offers (LTOs).
- Manage landing pages and microsites for targeted marketing efforts.
- Optimize websites for search engines (SEO) and local search (store-level SEO).
- Update and manage digital content on the company’s website, ensuring promotions and product information remain accurate.
- Develop and support integrations with marketing automation tools (e.g., Mailchimp, Salesforce Marketing Cloud) for email and app-based push notifications.
- Troubleshoot technical issues for internal teams, stores, and customers related to the web platform.
- Research and recommend emerging web technologies and solutions to enhance the company’s digital presence and operational efficiency.
- Monitor and integrate customer feedback systems to improve user satisfaction and address issues
Qualifications – Web Development Administrator at Eat’N’Go Limited
- Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience)
- Proficiency in front-end technologies: HTML5, CSS3, JavaScript, React.js, Angular, or Vue.js
- Experience with back-end technologies: Node.js, PHP, Python, Java, Ruby, or ASP.NET
- Familiarity with databases: MySQL, MongoDB, PostgreSQL, or similar.
- Experience with CMS platforms like WordPress or Drupal.
JOB Requirements for the Web Development Administrator at Eat’N’Go Limited
- Proficiency in version control systems like Git.
- Strong knowledge of website hosting, DNS, and server configurations.
- Minimum 3-5 years of experience in website development, administration, and maintenance.
- Strong understanding of web security protocols (SSL, firewalls, etc.).
- Familiarity with SEO principles and website analytics (Google Analytics).
- Problem-solving skills with a strong attention to detail.
- Ability to work in agile, collaborative environments.
How to Apply
Open this link to apply.
IT Operation Lead at Eat’N’Go Limited
- Location: Lagos
- Job Type Full-time
Job Description of the IT Operation Lead at Eat’N’Go Limited
- Manage and coordinate IT support across all national locations, ensuring timely response and resolution of issues in collaboration with regional IT teams.
- Standardize support procedures and best practices, providing guidance to regional IT staff to ensure consistent service delivery.
- Act as the escalation point for complex technical issues, working closely with the Assistant IT Manager to resolve critical incidents.
- Oversee remote support for stores, ensuring effective troubleshooting of POS systems, network connectivity, software, and hardware issues.
- Conduct periodic on-site visits to key locations to assess IT infrastructure, identify potential issues, and implement preventive measures.
- Coordinate with vendors or external partners as needed for repairs/replacement of equipment.
- Support the installation, configuration, and maintenance of POS systems, ensuring they are up to-date with the latest product, pricing, and promotional information.
- Provide troubleshooting for POS issues, coordinating with store teams to minimize downtime and ensure continuity of operations.
- Maintain accurate documentation of POS configurations, updates, and support procedures, sharing knowledge with regional support teams as needed.
- Work with the IT team to ensure robust network performance across locations, addressing connectivity or performance issues proactively.
- Perform diagnostics, implement security measures, and assist in system upgrades to improve network reliability and resilience.
- Ensure proper setup and maintenance of user accounts, permissions, and access in line with company policies.
- Maintain an up-to-date inventory of all IT assets, including computers, POS systems, network devices, and other equipment at each location.
- Track usage, location, and assignment of assets, coordinating with the Assistant IT Manager for audits and compliance reviews.
- Ensure all incidents, troubleshooting steps, and resolutions are properly logged in the ticketing system for accurate record-keeping and reporting.
- Conduct training sessions and create documentation for regional IT staff and store managers to improve IT troubleshooting skills and awareness.
- Develop instructional guides and SOPs for common IT tasks and preventive maintenance to reduce repetitive issues.
- Support user education efforts around IT security, safe practices, and system usage, promoting a proactive approach to issue prevention.
- Generate regular reports on support activities, common issues, resolution times, and overall IT performance metrics.
- Identify trends in support requests to help develop solutions and preventive measures for recurring problems.
- Participate in periodic reviews with the IT team to evaluate support processes, identify areas for improvement, and contribute to strategic IT planning.
Qualifications for the IT Operation Lead at Eat’N’Go Limited
- Bachelor’s degree in IT, Computer Science, or related field.
- Relevant certifications (e.g., CompTIA A+, Cisco CCNA, ITIL, Microsoft Certified Solutions Expert) are advantageous.
- Proven experience (typically 5+ years) in IT operations, including management of IT support, hardware maintenance, and network administration.
- Experience in the QSR (Quick Service Restaurant) or retail industry is a plus.
- Proficiency in managing IT assets, tracking their usage, and ensuring compliance with audits.
- Excellent written and verbal communication skills for clear reporting and interaction with nontechnical stakeholders.
- Ability to present complex technical information in an understandable manner.
- Ability to lead and manage IT teams, providing guidance, mentoring, and support.
- Strong interpersonal skills for effective collaboration across departments.
- Experience in planning, coordinating, and executing IT projects.
- Ability to manage resources, budgets, and timelines for successful project delivery.
- Expertise in hardware maintenance, POS systems, and network administration.
- Strong troubleshooting skills for diagnosing and resolving IT issues.
Preferred Qualifications:
- TIL (Information Technology Infrastructure Library) certification for service management.
- PMP (Project Management Professional) or similar certification for project management.
How to Apply
Open this link to apply.