You are not alone if you are getting the error message on WhatsApp “The download was unable to complete”. This is because a lot of people has been complaining about this for some time. In this article, you will get the steps on How to Fix the Download Failed Error on WhatsApp.
WhatsApp is one of the best social media platforms used by millions of people worldwide to exchange files and also for communication. Even though is one of the best, a lot of people have been having download issues with it. With this, most of its users has been complaining about this. Apart from the steps you need to fix the download failed errors on WhatsApp, there is other information that you will get in this post.
Why is My WhatsApp Showing Download Fail Error? Check Below to Get Detailed Answer
There are a lot of reasons why your WhatsApp is showing download fail error is you are sending video, photos, voice messages or downloading them. Luckily for you, you will get the possible reasons for this in this article below.
Reasons Why Your WhatsApp is Showing Download Failed Error
Before, bringing the steps you need to fix the download failed error on WhatsApp, it is important that you know the possible reasons for it. This is because it will help you understand the issue better and also help you know how to fix it.
You should know that WhatsApp might hit a speed bump at various points when exchanging data. But one of the reasons why your WhatsApp download is unable to complete may be because your cache is full.
Also, another reason for this may be because of your phone internet connection as WhatsApp require an active and steady internet. You should also note that your WhatsApp may be downloading files because an update might be available. Another reason for it is maybe because your phone or SD card storage is Full.
How to Fix the Download Failed Error on WhatsApp
Below, you will get the complete guide on How to Fix the Download Failed Error on WhatsApp. Now that you know the possible reason why your download is unable to complete, you will need to steps on how to fix the issue. There are various methods you can use to fix this, depending on the issue. Below are the steps you need.
Method One: By Clearing Your WhatsApp Cache
As said earlier, one of the reasons why you are experiencing download issues on WhatsApp may be because the cache is full. Below are the steps you need to fix it.
- On your mobile device, open the settings menu
- Next, from the various option, choose “Apps and Notification”
- Choose WhatsApp from the various apps
- Next, click storage
- Finally, click the “Clear Cache” option and this will automatically delete all the app data from your mobile device.
After carrying out the steps above, and the problem still continues, try using the method below.
Method Two: Check Your Internet Connection
Another method you need to fix download issues on WhatsApp is by checking your mobile devices’ internet connection. This is because one of the reasons why you may be experiencing download issues on WhatsApp is because of your internet connection.
All you have to do is to check if your mobile device is currently online or check is your internet connection is working at full speed. You can also change your device from 3G to 4G if possible or you move to another location.
If you are still experiencing download issues on WhatsApp after checking your internet connection, then check method three.
Method Three: Check if WhatsApp Have an Update
One of the reasons why you may be experiencing download issues on WhatsApp may be simply because WhatsApp has an update. Follow the steps below to fix it.
- Go to the google play store for android devices or the app store for iOS or iPhone
- Search for “WhatsApp”
- If an update is available ta on the update button and it will automatically download and install it.
Method: Check Your Phone or SD Storage
After carrying out the steps above and you are still experiencing Download Failed Error then you should check your phone or SD card storage. This is because the problem may occur if you don’t have enough space. So, all you have to do is to clear space on your device by deleting files that are not important.
These are the steps you need to Fix the Download Failed Error on WhatsApp so all you have to do is to follow all the methods properly.
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