Deca Game Customer Support Agents Remote Job

This informs the public about the Deca Game Customer Support Agents Remote Job. Details about the Program are given below. They believe that games should be played for decades but many are abandoned even when a loyal community is screaming to keep them alive.

Deca Game Customer Support Agents Remote Job

Program Details

DECA specializes in acquiring games from other developers and reinvigorating them to continue to entertain for decades. When other studios see an old game, we see a fantastic set of problems to solve and a huge opportunity.

DECA is a remote company with over 300 people in over 30 countries globally. DECA is also a part of the Embracer Group, the largest public gaming company in Europe. They are looking for a Customer Support Agent with experience in customer support to help us provide top-notch customer service and support to our valued players.

Benefits

  • Remote first company culture.
  • Flexible work hours to support a personal work-life balance.
  • Weekly remote Embodiment@Work breathing and workout exercises.
  • Online language classes: English, German, French, Spanish etc.
  • Working in a multicultural environment with people from over 30 different countries.
  • Flat hierarchies with an open-door policy.

Responsibilities

  • You are part of our support team and take care of electronic data processin;
  • You’re the first point of contact for our customers, processing incoming e-mails and responding to customer questions and inquiries in an efficient and effective manner;
  • Supporting the team in executing and optimising all processes within the customer service department.

Requirements

  • Excellent communication and problem-solving skills and a service-oriented approach;
  • Very good written and spoken English skills;
  • At least 1 year of experience in B2C support.

How to Apply

For those interested in the Deca Game Customer Support Agents Remote Job. Open this link to start the application process.

Application Deadline

  • The deadline for receipt of applications is Unspecified.

Open this link for more details about Deca Game Customer Support Agents Remote Job.

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